The Spectral Experience

We believe in personal service and support. As we operate within the Nordic countries we try to build close relationships with our customers and as we get to understand their challenges we often can help them improve how they use electron microscopy and surface analysis techniques to get improved results.

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Let us help you

Using our augmented reality-based remote assistance software you can directly show us what is happening using your smartphone camera.
We can annotate what you see, record video and invite additional engineers to help solve the problem.

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Remote support

With remote access to your system we can see your screen and help you with problems or by answering operation questions. Secure encrypted connections and multi-factor authentication provides a safe way to connect.

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Safe Connect

With the Safe Connect concept we can even connect systems that use old Windows platforms or that are not allowed to connect to internet for other reasons. Through dedicated hardware we connect without exposing the system to risk.

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Applications

We care about your success using microscopy and surface analysis techniques and want to
help you deliver results.

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Mats operating SU5000 SEM
Mats operating SU5000 SEM

Support

SEM Sample loading into TM3030

Every customer has different needs. Some are primarily concerned with cost control, some require constant availability, while others may want to guarantee cutting edge results throughout the lifetime of their equipment.

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SEM Sample loading into TM3030

Spectral Academy

SU5000 SEM operation desk

We regularly arrange seminars on various electron microscopy related topics at universities or customer sites, with open seminars taking place at universities.

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SU5000 SEM operation desk

Get to Know Us

Every customer has different needs. Some are primarily concerned with cost control, some require constant availability, while others may want to guarantee cutting edge results throughout the lifetime of their equipment.

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Spectral Team Photo
Spectral Team Photo